PAYMENT

ITEM RESERVATION

Our items are NOT reserved while in your shopping bag. Once arrived in checkout page, your items are reserved for 10 minutes. If you do not complete your purchase within 10 minutes from arriving in the checkout page, your items are released and are made available to other customers.

 

HOW CAN I PAY?

We accept offline Bank Transfers, payments by Mastercard, VISA, American Express, all major Debit Cards.

 

IS VAT INCLUDED IN YOUR PRICES?

Yes, VAT is included in all our prices.

 

IS SHIPPING INCLUDED IN YOUR PRICES?

Shipping is not included in in the prices displayed but are added and shown in the checkout before you complete your purchase. Shipping fees are not inclusive import fees that may be charged by your country of residence when the package reaches your destination country.

 

WHAT CURRENCIES CAN I USE?

All prices displayed in the www.selyfood.com are in USD. As an international customer you can pay with your Visa or Mastercard as usual. www.selyfood.com can´t be held responsible for any variations in the exchange rate between the two currencies. 

 

WHEN WILL I BE CHARGED?

All payments are handled by VISA or Mastercard. Contact them for further information.

 

WHY HAS MY PAYMENT BEEN DECLINED?

www.selyfood.com does not handle payments. Contact your credit card company for further information. 

 

I HAVEN´T RECEIVED A ORDER CONFIRMATION

If you have not received your order confirmation from www.selyfood.com please check your spam filter to see if it has been marked as spam. If not please contact us and we´ll be glad to help you.

 

CAN I CANCEL MY ORDER?

We are not able to cancel or change your order.

For further details, please visit our FAQ page.

  • Instagram
  • Twitter
  • Facebook
  • Sely Food Instagram
  • Twitter
  • Sely Food Facebook

Estimated Delivery Time

UK                                         3-4 days

Europe                                  3-4 days

U.S. /Canada                        3-4 days

South America                     3-6 days

Rest of the World                3-6 days

Please note that Estimated Delivery Times written above are valid only for the purchases below 30 Kg* and 7.500 USD.

Please contact us via Whatsapp  or Direct Call before or after you decide your order.